Refund Policy

Return Eligibility

We want you to feel confident in every purchase. To qualify for a return, your item must meet the following:

• Unopened and unused, in its original packaging with seal intact.
• Returned within the eligible window from the delivery date (see Return Window below).
• Accompanied by your order number or proof of purchase.

Return Window

You have a generous window to decide if a product is right for you:

How To Request A Refund

Getting started is simple — just follow these steps:

• Step 1: Email our support team with your order number and reason for return.
• Step 2: We'll review your request and send you a prepaid return label (if applicable).
• Step 3: Ship the item back within 7 days of receiving your label.
• Step 4: Once received and inspected, your refund is processed automatically.

Refund Timeline

Once your return is approved, here's what to expect:

• Refunds are issued to your original payment method within 3–5 business days of us receiving your return.
• It may take an additional 5–10 business days for the refund to appear on your bank or card statement, depending on your provider.
• You'll receive an email confirmation the moment your refund is issued.

Exchanges

Prefer a different flavor or product instead of a refund? We've got you covered — request an exchange the same way you'd request a return, and let us know what you'd like to swap it for. Exchanges are subject to product availability and follow the same eligibility rules above.

Non-Refundable Items

For hygiene and safety reasons, the following cannot be returned or refunded unless damaged or defective on arrival:

• Opened or used supplement bottles, gummies, and dropper products.
• Items marked "Final Sale" or purchased during clearance promotions.
• Free gifts or bonus items included with a promotional order.
• Gift cards.

Damaged Or Wrong Item Received

Mistakes happen — if something isn't right, we'll make it right at no cost to you:

• Contact us within 48 hours of delivery with your order number and photos of the item.
• We'll send a free replacement or issue a full refund — your choice.
• No need to return damaged items unless we specifically ask for them.